Privacy policy
Privacy Policy
Effective Date: June 30, 2026
At Geoffrey Scott (“Geoffrey Scott,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you choose to share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, make a purchase, inquire about custom jewelry, or otherwise interact with our business.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through our payment providers)
- Order history
- Design preferences and project details for custom commissions
- Communications you send through our contact forms, email, social media, or text messages
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Cookies and similar technologies
- Website usage analytics
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries
- Communicate about commissions and consultations
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Send occasional product announcements, studio updates, or marketing emails if you have chosen to receive them
- Comply with legal obligations
Payment Information
Payments are processed through trusted third-party payment providers. Geoffrey Scott does not store your complete credit card information on our servers.
Custom Jewelry & Commission Information
If you request a custom design, we may retain project notes, sketches, CAD files, gemstone sourcing information, sizing, and related communications to complete your project and provide future service.
Unless otherwise agreed, commissioned work may be photographed and displayed in our portfolio, website, or social media. We never disclose private client information without permission.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance your browsing experience.
You may adjust your browser settings to disable cookies; however, certain features of the website may not function properly.
Analytics
We may use analytics services to better understand how visitors use our website. These services collect anonymous or aggregated information regarding website performance and visitor behavior.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates regarding new collections, exceptional gemstones, private releases, and studio news.
You may unsubscribe at any time using the link included in every marketing email.
Sharing Information
We do not sell your personal information.
We may share information only with trusted service providers who assist in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing services
- Analytics providers
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Complete commissions
- Maintain warranty and service records
- Meet legal, accounting, and tax obligations
- Resolve disputes
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page with a revised Effective Date.
Contact
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Geoffrey Scott
Email: hello@geoffreyscott.com
Response times are typically within two business days.
